Last Updated: January 20, 2026
This Privacy Policy for Thetawave Technologies (P) Ltd (doing business as SeoSpider.app) ("SeoSpider.app," "we," "us," or "our") outlines how we collect, store, use, and/or share ("process") your information when you use our services ("Services"), including:
If you have any questions or concerns about this Privacy Policy, please contact us using the details provided below.
This section summarizes the key points from our Privacy Policy. Detailed information follows below.
We collect personal information that you voluntarily provide, such as when you:
We temporarily collect image data you upload to provide our Services. Once processing is complete, the images are removed from our systems.
We collect some information automatically when you visit or interact with our Services, such as:
We process your information for the following purposes:
We do not use your data, including images or generated content, to train AI models without your explicit consent.
We process your personal information based on:
We may share your personal information in the following scenarios:
We do not sell your personal information.
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting that you can activate to signal your preference not to be tracked online. As no uniform standard for recognizing and implementing DNT signals exists, we do not currently respond to DNT browser signals. If a standard is adopted in the future, we will update this Privacy Policy.
You may have rights under applicable laws, including:
To exercise your rights, contact us using the details provided below.
We may require you to verify your identity when submitting a request. This could involve providing information that matches what we already have on file.
We use cookies and similar technologies to improve your experience. You can manage your preferences through your browser settings.
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
We implement industry-standard organizational and technical measures to secure your information. However, no online transmission is 100% secure.
Yes, we will update this Privacy Policy as necessary to comply with applicable laws. Updates will be indicated by a revised date at the top of this document.
SeoSpider ("we", "our", "us") is the Data Controller of personal data processed through our website and application. Our company name is SeoSpider. Our website is https://seospider.app and you may contact us at support@seospider.app for any data protection questions.
Depending on how you use our services, we may collect the following. Account and contact information includes your name, email address, business name, and platform account ID (such as for Ecwid, BigCommerce, or Shopify). Store and content data includes product titles, descriptions, and categories; image files and metadata; SEO titles and meta descriptions; and store URLs. Usage and technical data includes your IP address, browser type and device data, log files, app usage activity, and performance analytics. Billing information includes subscription plan details and transaction references, which we process via third-party payment processors. We do not store full payment card details.
We process personal data under the following legal bases. Providing the SeoSpider service is based on contractual necessity (Article 6(1)(b)). Improving product performance and analytics, and security and fraud prevention, are based on our legitimate interests (Article 6(1)(f)). Marketing communications are based on your consent (Article 6(1)(a)). Compliance with legal obligations is based on legal obligation (Article 6(1)(c)).
We use collected data to perform AI-powered SEO audits, optimize product images and metadata, generate contextual alt text, and improve site performance. We also use it to provide customer support, process subscriptions, maintain security and prevent abuse, and comply with legal requirements. SeoSpider does not sell personal data.
We retain personal data only as long as necessary. Account data is retained while your account is active. Store content data is retained during your active subscription. Logs and analytics are retained for up to 24 months. Billing records are retained as required by tax and financial laws. Upon account deletion, personal data is deleted or anonymized within 30 days unless we are legally required to retain it.
We may share data with trusted service providers that support our operations, such as cloud hosting providers, payment processors, analytics providers, and ecommerce platform integrations. All such processors operate under Data Processing Agreements (DPAs). We do not sell or rent personal data.
Where personal data is transferred outside the European Economic Area (EEA), we ensure adequate protection through Standard Contractual Clauses (SCCs), adequacy decisions where applicable, and secure hosting environments.
If you are located in the EU/EEA, you have the right to access your personal data, correct inaccurate data, request deletion ("Right to be Forgotten"), restrict processing, object to processing, and receive your data in a portable format. You may withdraw consent at any time where processing is based on consent. You also have the right to lodge a complaint with your local data protection authority. To exercise your rights, contact us at support@seospider.app. We respond within 30 days.
SeoSpider uses AI systems to generate SEO recommendations, optimize images, and create alt text. These processes do not produce legal or similarly significant effects on individuals.
We use cookies and similar technologies for essential functionality, performance analytics, and security. Where required by law, we request your consent before placing non-essential cookies. You can manage your cookie preferences through your browser settings.
We implement industry-standard security measures, including encrypted data transmission (HTTPS/TLS), access controls, secure cloud infrastructure, and regular security monitoring.
We may update this policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.
If you have questions or comments about this Privacy Policy, please contact us at:
To exercise your rights or review, update, or delete your personal information, please submit a request through the contact form on our website.